ICT: Darwin FreeSpirit Resort Phone System

The Resort’s existing phone system uses an ISDN service which is going to be turn off in the near future (as are all ISDN service in Australia), so they needed to do something about their phone solution. Bseen were engaged to replace the system, the only problem is it is during COVID-19 lockdown. As part of the solution, we were to do a site visit to install phone solution and review the existing WI-FI infrastructure Read more…

ICT: NBN EE Big4 Koala Shores Port Stephens Holiday Park

Big4 Koala Shores Port Stephens Holiday Parks has had a continual issues with unreliable copper services to the property. This has had a big impact on the phones and internet. We were engaged to consult on the options available. To resolve the connectivity issues, we were happy to find out that they were in an NBN enable area. This meant we could obtain an NBN Enterprise grade Fibre service. Through negotiations with NBN were were Read more…

Construction: SMYL Community College

Fibre Installation Smyl operates several community colleges in Western Australia.  We have been engaged at a couple of their locations in Rockingham WA to install and commission fibre runs to link up several adjoining buildings on different lots. At one of the sites it was to replace a unreliable Point to Point Wi-Fi installation that had been installed by others.  

ICT: Business Intelligence and your PBX

What you know about your business can depend on what phone system you have and how it is setup up.​ We have been working with numerous for profit and not for profit businesses which rely heavily on their phones for revenue.  We have been highlighting what they DONT know about their business operations when they are operating in the dark. We have helped turn the spot light on an area of their business which they Read more…

ICT: New NBN EE Internet Service for RAC Exmouth Cape Holiday Park

Problem The conversation went something like this – We have *crap* (technical term) internet service @ RAC Exmouth Cape Holiday Park and it is affecting our phones, office and guest internet. This issue has been ongoing for years and is yet to be resolved. Can you see what you can do. This might sound like a first world problem. But it is a big issue when you can’t take phone calls, or the calls just Read more…

ICT: Email Signature Management

Surprisingly we are seeing an increase of emails being sent from large local and international organisations without a signature. In a age when users have 2 or 3 (or more) devices that they are using to send business related emails, the IT department cant setup a localised email signature on the end users computer and wash their hands of it. There are cloud based solutions that will append the signatures as they pass through the Read more…

ICT: Enterprise Grade Fibre Services for Schools

The importance of a high bandwidth, 1:1 dedicated Internet services has become critical for Schools. We live in an technology era where: Most school students have access to or have their own device at school As we have seen with the recent COVID-19 outbreak, the continuity of schooling children requires plans for online based education Schools are trying to deliver STEM subjects NAPLAN testing has moved to electronic medium Education is heavily reliant on cloud Read more…

ICT: Attention Businesses that need high bandwidth connectivity

Lookout Telstra, there is a new wholesale kid on the block called NBN and he is chasing Aussie businesses. Until recently the availability of high bandwidth internet connectivity was limited especially to regional users. Unless the location was CBD based, a majority of the time the only option was a Telstra fibre service. There has been so much debate in Australia about whether NBN has been a waste of tax payers money, did they get Read more…

Steven Bundesen

ICT Manager | Consultant | Tech Guru

Steven has over 12 years experience as an ICT Manager of an ASX 300 organisation which had a diverse business portfolio. He has lead a ICT outsourcing firm, is an experienced ICT Consultant for broad-acre developments including Holiday Parks, Resorts and Mine Camps. Steven has a passion for technology and believes the right technology provides benefits to both the business and end customer.